Refund policy

Last updated: November 13, 2026

Because our products are digital files delivered instantly, all sales are final once the files are delivered, except in the cases below.

We'll make it right if:

• A file is damaged, corrupted or won't open.
• The product is materially different from its description.
• You were charged twice for the same item.

Contact us within 14 days of purchase at hello@wrenfolio.com with your receipt email and a short description. We'll send a working file or issue a refund to your original payment method, usually within 5 to 10 business days.

What we can't refund

• Change of mind after download.
• Printing costs or printer issues.
• Items bought by mistake when the description was accurate (but ask, we'll always try to help).

This policy doesn't limit any rights you have under applicable consumer law.